Shipping policy

Order Processing Time

All orders are processed within 24–48 hours (excluding weekends and holidays).

Once your order ships, you will receive a confirmation email with tracking information.

Orders placed after business hours will begin processing the next business day.

Shipping Options & Rates

We currently offer the following shipping methods within the United States:

Expedited Shipping

$30.00
Estimated delivery: 1–2 business days

Standard Shipping

$20.00
Estimated delivery: 5–7 business days

Free Standard Shipping

We offer free standard shipping (5–7 business days) on all orders over $99 (before taxes and after discounts).

Free shipping is automatically applied at checkout when your order qualifies.

Local Pickup (Free)

We offer free local pickup at:

13 Spencer Highway
South Houston, Texas 77587

Please allow 24 hours for your order to be prepared and available for pickup.

You will receive a confirmation email when your order is ready. Please do not arrive for pickup until you have received confirmation.

Delivery Timeframes

Delivery time estimates begin once your order has shipped, not when the order is placed.

Please note that shipping carriers may experience delays due to weather, high volume periods, or other unforeseen circumstances. The G Brand is not responsible for carrier delays once the package has been handed off.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping details at checkout. The G Brand is not responsible for orders shipped to incorrectly provided addresses.

If an order is returned due to an incorrect or incomplete address, additional shipping fees may apply.